Tiktrac and Bugtagger have moved to a new data center this weekend. You should be able to start accessing Tiktrac as usual by the end of today, but it may take up to 48 hours for some people.

The good news is: once things have moved over, they should be much faster and more reliable!

Let us know if you have any problems with your account after the migration.

Continue reading → | announcements, tiktrac, bugtagger

We’re putting the finishing touches to Bugtagger, our bug reporting software. There’s still some way to go, but we’re already using it to track bugs in our own projects, so there’s not long to go now!

Who is it for?

Bugtagger is aimed at developers who want to allow customers to report issues and bugs.

There are several ways to integrate your projects with Bugtagger.

Project integration

You can integrate Bugtagger into your applications through the Bugtagger API, or Bugtagger’s bug reporting form. Each project you add to Bugtagger can have a form, and it gives you a unique and easy to remember URL for each one.

The form looks like this:

As you can see, there is a dynamic slider and tag entry field. These are designed to help your clients feel less constrained with technical details and able to accurately express what the problem they’ve found is.

The Technical notes field contains text generated by our JavaScript API …

Continue reading → | bugtagger, announcements